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64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
Over Half Of Customers Aged 25-34 Published Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Reviews Published On Twitter Can Help Boost Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
US Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.
Source: Statista
61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two-thirds of companies have good and awesome ratings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews go on without a response. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Normally, 142 million customers check out Yelp every month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews World-wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Only 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to client review data, a tremendous 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz