89% Of Clients Read A Businesses Feedback To Reviews

Not only do most clients read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Service

This stat is one of lots of that highlight the importance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

15% Of People Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers will not even consider working with a company they can't find opinions about.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Taking a look at online scores statistics, we discovered that a company requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'extremely often'.

Source: Trust You

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.

Source: Capterra

70% Of Consumers Prefer To Find Out About A Business Through Reviews And Posts, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need customer reviews. There's no way around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When consumers have to choose a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential clients are searching for. Nearly a third of customers state composed reviews are the only feature that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall 2 out of 3 businesses have excellent and good scores. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social reviews stats, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs