88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation does not affect just the clients. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Given that the huge majority of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Looking at online ratings stats, we found out that a company requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Business If A Company Takes Care Of Issues Rapidly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Since They Desire To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.

Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Most Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

15% Of Users Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of potential customers won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

More Than Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that illustrate the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients happy is more crucial than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista