The Majority Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

70 Percent Of Customers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Ads

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

US Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more authentic which is what the prospective clients are looking for. Nearly a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

If They Were Asked, 77% Of Customers Would Most Likely Give A Review

More than a 35% would post a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their choice making process.

Source: Podium

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your clients establishes trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

If A Company Manages To Resolve Issues Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Consumers do not anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

15% Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of prospective consumers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Customers Read A Companies Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal