Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

Customers Could Invest 31% More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your services or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a physician or a legal representative.

Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't pleased with scores alone.

Written reviews make the stats appear more genuine which is what the prospective customers are trying to find. Practically a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

83% Of Clients Do Not Rely On Advertising

The conventional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on clients' recommendations online.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation doesn't impact just the customers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. However, they understand the huge impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

89% Of Clients Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile internet browser, customers choose to read reviews on their cell phones.

Source: Statista

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your consumers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the general appeal of a website can just go so far.

Source: Review Trackers

Google Represents 57.5% Of All Reviews Around The World

Google remains in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

If They Were Asked, 77% Of Customers Would Most Likely Submit A Review

More than a 35% would submit a review to notify others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their choice making process.

Source: Podium

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal