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The Typical Review Word Count Has Become 65% Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
95% Of Unsatisfied Clients Will Go Back To A Business If A Business Makes An Effort To Solve Problems Rapidly And Effectively
Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
If They Were Asked, 77% Of Consumers Would Likely Submit A Review
More than a 35% would post a review to educate others about their client experience and 24% would rather direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated content has an indisputable effect on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
82% Of Customers Check Out Review Websites Due To The Fact That They Wish To Acquire A Service Or An Item And Wish To Get The Facts About The Businesses Products And Services.
Review sites are places that customers go to get the truth about a product, service or business . Due to the fact that they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Reviews Shared On Twitter Can Help Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
83% Of All Young Customers Were Invited To Give A Review Recently
Of those invited, 80% of clients did submit a review. In general, businesses have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of prospective consumers will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now know why customer reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider