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The Average Review Word Count Has Become 65% Much Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the very same weight as advice from family and friends.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a massive impact on their decision when clients have to pick a service provider.
Source: DemandGenReport
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
American Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic popularity of a website can just presume when it concerns trust.
Source: Review Trackers
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Normally, 142 million customers check out Yelp monthly. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Because They Desire To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Check Out Review Websites.
Review sites are locations that people go to get the truth about a business, service or item . Since they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and rating stats show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a physician or a legal representative.
Younger people (age 18-35) are much more likely to employ an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's too bad, since those companies are losing clients that way.
Source: Review Trackers