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95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to select a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Most Popular Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower ranking really helps your overall rating.
According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a response. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US buyers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There is no skirting around it. Consumers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
83% Of All Younger Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal