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Glenfield NY Companies
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Google Accounts For 57.5% Of All Reviews All Over The World
Google remains in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reply. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Certainly Leave A Review
More than a 35% would post a review to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic appeal of a website can just go so far.
Source: Review Trackers
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When customers have to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
73 Percent Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of customers say written reviews are the only function that makes them think the websites' reviews are relevant and useful.
Source: Fan and Fuel
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a medical professional or a lawyer.
Younger people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out much more reviews to get an idea of how the business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation doesn't affect just the customers. Prospective employees also look at rankings and read reviews.
Source: Deloitte
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center