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Software Reviews Impact Over 98% Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Customers To Choose A Local Business
Considering that the huge majority of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get an idea of how the business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US buyers consider reviews as 'extremely influential'.
To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those very same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.
Source: Review Trackers
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Generally, 142 million consumers visit Yelp each month. This is as excellent a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
67% Of Customers Report Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when clients have to select a solution provider.
Source: DemandGenReport
83 Percent Of Consumers Do Not Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust ads pick to take note of clients' suggestions online.
Source: Statuslabs
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Go Back To A Company
Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Taking a look at online scores stats, we discovered that a company needs to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal