54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users focus on other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

89% Of Buyers Want To Read Reviews On Their Smartphones

Be it through an app or a mobile browser, consumers choose to read reviews on their smart phones.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation doesn't affect simply the customers. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the prospective customers are looking for. Nearly a third of customers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and useful.

Source: Fan and Fuel

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a massive 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective consumers won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers visit Yelp each month. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

A Lot Of Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking in fact helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a physician or an attorney.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact make use of them.

Although we now know why customer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would post a review to inform others about their customer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did leave a review. In general, companies have asked 66% of all clients to give a review on their business.

Source: Brightlocal

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly normally succeed, review sites help make certain of that.

Source: Statuslabs