89% Of Clients Browse A Businesses Replies To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

89% Of Customers Prefer To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, people young and old prefer to read reviews on their phones.

Source: Statista

82% Of Consumers Check Out Review Websites Since They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Users come since they have actually currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

Google Accounts For 57.5 Percent Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats put customers' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as suggestions from friends and family.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. However, they realize the enormous effect user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your clients creates trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to consumer review statistics, a massive 19% of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

72% Of Customers Won't Take Action Unless They Read Some Reviews

No matter how eye-catching your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star ranking is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to pick a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs