90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

Google Accounts For 57.5% Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how appealing your marketing is, you still need customer reviews. There is no other way around it. Customers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

95% Of Dissatisfied Customers Will Return To A Company If A Business Manages To Solve Problems Rapidly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Considering that the vast majority of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not impact simply the clients. Potential employees likewise take a look at ratings and read reviews.

Source: Deloitte

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something like reacting to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Presently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

Over Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

89% Of Shoppers Want To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, people prefer to read reviews on their mobile devices.

Source: Statista