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82 Percent Of Consumers Check Out Review Sites Since They Want To Acquire A Product Or A Service And Want To Get The Facts About Business Product Or Services.
Review websites are locations that customers go to get the truth about a service, product or business. Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and score data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the large majority of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Customers Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, folks prefer to read reviews on their smart phones.
Source: Statista
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how appealing your marketing is, you still require customer reviews. There is no skirting around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
If A Business Manages To Fix Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company
Consumers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Most Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
Reviews Shared On Twitter Can Increase Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing customers see. Still, users focus on other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.
Although we now know why consumer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal