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Clients Might Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get an idea of how the business is really doing. Don't depend on that figure alone.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews usually bring the very same weight as recommendations from friends and family.
Source: Brightlocal
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online ratings data, we found out that a business needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to pick an attorney or a doctor.
Young people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews
Communicating with your customers develops trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics show the general popularity of a site can only go so far.
Source: Review Trackers
89% Of Buyers Prefer To Read Reviews On Their Mobile Phones
Be it through an app or a mobile internet browser, most people choose to read reviews on their mobile devices.
Source: Statista
Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
The Majority Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
One-half Of All Millennial's "Always" Read Online Reviews For Companies
Younger people understand the worth of being informed. User-generated material has an unassailable impact on consumers.
If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Normally, 142 million consumers visit Yelp monthly. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs