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Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out a lot more reviews to get an idea of how business is actually doing. Don't depend upon that figure alone.
Source: Brightlocal
Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, buying decisions are made quickly.
Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and ranking data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat clients fairly usually prosper, review sites help ensure of that.
Source: Statuslabs
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to consumer review statistics, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our buying decisions.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
98% Of Yelp's Visitors Bought From A Business They Found On The Website
Typically, 142 million customers visit Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have great and outstanding scores. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
United States Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.
Source: Statista