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71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or a legal representative.
Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Reviews Published On Twitter Can Help Improve Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Overall two thirds of companies have exceptional and great ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Since the huge majority of customers read reviews, you would want yours to be inviting to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of All Young People Were Asked To Post A Review Recently
Of those invited, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all consumers to give a review on their business.
Source: Brightlocal
More Than Half Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
15 Percent Of People Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential consumers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing preferences.
According to social media reviews data, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business.
Source: RevLocal