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64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs
Reviews Published On Twitter Can Help Improve Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Typically, 142 million customers check out Yelp every month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an unassailable influence on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Use A Local Business
Given that the large majority of consumers check out reviews, you would want yours to be enticing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.
Although we now know why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two thirds of companies have excellent and exceptional scores. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
Software Reviews Influence Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
82% Of Consumers Go To Review Sites Since They Want To Acquire A Service Or An Item And Want To Get The Facts About Business Products And Services.
Review sites are places that customers go to get the facts about a product, business or service . Because they have already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of clients, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well usually prosper, review sites help make sure of that.
Source: Statuslabs
The Majority Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista