72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how attractive your marketing is, you still require consumer reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

If A Business Manages To Fix Issues Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business

Consumers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Since the vast majority of consumers check out reviews, you would want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

Google Represents 57.5% Of All Reviews All Over The World

As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients have to choose a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

Over Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score

This stat is among lots of that highlight the importance of online rankings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for companies with a best five star score.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to client review data, a massive 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get an idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

USA Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.

Source: Statista

If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review

More than a 35% would post a review to educate others about their client encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium