If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would do it to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

70% Of Customers Choose To Discover A Business Through Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US buyers consider reviews as 'extremely influential'.

To show the value of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Corresponding with your consumers creates trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

Customers Could Spend 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The better other users describe your product or service, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

83% Of Clients Don't Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust ads pick to take notice of clients' suggestions online.

Source: Statuslabs

If A Company Deals With Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo