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73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Nearly a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our buying decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have good and exceptional rankings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
89% Of Customers Read A Businesses Reactions To Reviews
Not only do most individuals read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Over Half Of Clients Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
American Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Service
This stat is one of lots of that highlight the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.
57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked only for organizations with a best five star score.
Source: Brightlocal
60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Reviews Published On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo