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Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Clients Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site
Generally, 142 million consumers visit Yelp each month. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
63.6% Of Consumers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic popularity of a website can just go so far when it concerns trust.
Source: Review Trackers
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Shoppers Prefer To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile browser, clients choose to read reviews on their mobile phones.
Source: Statista
Google Accounts For 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
82 Percent Of Customers Go To Review Websites Because They Wish To Buy An Item Or A Service And Wish To Get The Facts About Business Products And Services.
Users come since they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably typically flourish, review websites help ensure of that.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a medical professional or a legal representative.
Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters