53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the very same weight as suggestions from family and friends.

Source: Brightlocal

The Majority Of Consumers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly typically prosper, review sites help make certain of that.

Source: Statuslabs

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still need customer reviews. There's no way around it. Clients are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

One-half Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

83% Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to take note of clients' recommendations online.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when customers have to choose a solution provider.

Source: DemandGenReport

Favorable Reviews Motivate 68% Of Customers To Choose A Local Business

Given that the huge majority of consumers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses actually utilize them.

Although we now know why customer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

89% Of Clients Review A Companies Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Most Best-selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, people devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats indicate a business's reputation doesn't impact simply the clients. Potential team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

The Typical Review Length Has Gotten 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers