60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and score statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people know the value of being informed. User-generated content has an unassailable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

89% Of Customers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, people prefer to read reviews on their mobile devices.

Source: Statista

Over Half Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is among many that illustrate the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact utilize them.

Although we now know why consumer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.

Source: Capterra

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.

As you may anticipate, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats show the general appeal of a website can only presume when it concerns trust.

Source: Review Trackers