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77% Of Consumers Would Definitely Post A Review If They Were Asked
More than a 35% would post a review to notify others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the value of being informed. User-generated material has an unassailable impact on consumers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Customers Might Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Product Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall 2 out of 3 businesses have excellent and awesome ratings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Since the large bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Consumers Choose To Read Reviews Using Their Cell Phones
Be it through an app or a mobile internet browser, most people choose to read reviews on their cell phones.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
90 Percent Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
Over Half Of Customers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
The Average Review Word Count Has Gotten 65% Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers