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Google Accounts For 57.5 Percent Of All Reviews Around The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'extremely influential'.
To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read many more reviews to get an idea of how business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews normally bring the exact same weight as recommendations from loved ones.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your customers develops trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to invest more money with a business.
Source: Statuslabs
83% Of Clients Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take note of customers' suggestions online.
Source: Statuslabs
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of prospective customers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
The Majority Of Clients Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc