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Reviews Shared On Twitter Can Help Grow Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
Majority Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Rating
This stat is among lots of that show the value of online scores. Now that news of client satisfaction travels this quick, keeping your customers pleased is more vital than ever.
57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for companies with a perfect five star score.
Source: Brightlocal
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to take notice of consumers' recommendations online.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and ranking stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
52% Of Customers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
Most Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score in fact helps your overall rating.
According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably typically succeed, review websites help ensure of that.
Source: Statuslabs