30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly typically succeed, review sites help ensure of that.

Source: Statuslabs

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

Reviews have an enormous impact on their decision when customers have to select a service provider.

Source: DemandGenReport

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews go on without a response. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

More Than Half Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

Consumers Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an indisputable influence on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers go to Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%

User review stats show the purchase possibility for an item with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business.

Source: RevLocal

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online ratings data, we found out that a company needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal