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Customers Might Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Many Popular Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Reviews Shared On Twitter Can Help Grow Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
The Majority Of Customers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
83% Of All Younger Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did leave a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as advice from family and friends.
Source: Brightlocal
American Buyers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your clients creates trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review
More than a 35% would post a review to advise others about their customer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
72% Of Customers Won't Take Action Unless They Read Some Reviews
Regardless of how alluring your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent increase.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista