When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Data reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not affect simply the customers. Potential team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your customers establishes trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies actually utilize them.

Although we now understand why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Since the vast majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Younger Consumers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

More Than Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Ranking

This stat is among many that highlight the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers happy is more important than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for companies with a best five star rating.

Source: Brightlocal

If A Business Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business

Customers do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Customers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on a model that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social reviews stats, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be customers are trying to find. Practically a third of customers state composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

77% Of Customers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would submit a review to notify others about their customer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium