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Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of All Younger People Were Asked To Give A Review Recently
Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Advertisements
Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a physician or an attorney.
Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated content has an unassailable effect on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
77% Of Customers Would Certainly Post A Review If They Were Asked
More than a 35% would submit a review to inform others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of businesses have good and outstanding rankings. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Consumers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
89% Of Consumers Prefer To Read Reviews On Their Cell Phones
Be it through an app or a mobile internet browser, most people prefer to read reviews on their cell phones.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
95% Of Unhappy Customers Will Go Back To A Company If A Company Takes Care Of Issues Rapidly And Efficiently
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday