77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews statistics, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that four out of five users are likely to trust a local business.

Source: RevLocal

Majority Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is among lots of that show the significance of online rankings. Now that news of client satisfaction travels this quick, keeping your customers happy is more vital than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million customers visit Yelp monthly. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the huge bulk of consumers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to improve your website's SERP ranking.

Taking a look at online rankings statistics, we found out that a company needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of possible clients will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.

Source: Martech Zone

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews normally carry the same weight as suggestions from loved ones.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

70 Percent Of Customers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews remain without a reply. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

American Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista