15% Of Consumers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of possible customers will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

95% Of Unsatisfied Consumers Will Return To A Company If A Company Takes Care Of Issues Quickly And Efficiently

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

Visitors Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing decisions are made rapidly.

Online reviews are clearly persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

Only 6% Of Consumers Don't Trust Client Reviews At All

According to client review statistics, a whopping 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive effect user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

If They Were Asked, 77% Of Clients Would Undoubtedly Give A Review

More than a 35% would do it to educate others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats show the general popularity of a site can only go so far.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

Google Represents 57.5% Of All Reviews All Over The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly typically flourish, review sites help ensure of that.

Source: Statuslabs