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15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective customers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
89% Of Customers Read A Businesses Reactions To Reviews
Not only do a lot of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Since the vast majority of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'very often'.
Source: Trust You
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business
This stat is one of many that highlight the significance of online scores. Now that news of client fulfillment travels this quick, keeping your consumers happy is more crucial than ever.
57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked only for services with a perfect five star rating.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing choices are made rapidly.
Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Reviews Posted On Twitter Can Grow Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks