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Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
89% Of Consumers Review A Businesses Reactions To Reviews
Not only do a lot of customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.
Source: Capterra
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did give a review. In general, businesses have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective customers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the would-be customers are looking for. Nearly a third of consumers say written reviews are the only function that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Income
Businesses that treat clients honorably usually succeed, review sites help make sure of that.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista