49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

If A Business Takes Care Of Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Consumers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

89% Of Consumers Review A Companies Feedback To Reviews

Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

More Than Half Of Clients Aged 25-34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically succeed, review websites help make sure of that.

Source: Statuslabs

83% Of Consumers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads pick to take notice of consumers' recommendations online.

Source: Statuslabs

74% Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your website's SERP ranking.

Taking a look at online ratings statistics, we discovered that a company needs to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Since the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider

When consumers have to choose a solution provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how attractive your marketing is, you still need customer reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

Over Half Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among many that highlight the significance of online ratings. Now that news of customer satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for businesses with a perfect five star ranking.

Source: Brightlocal