If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of lots of that show the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for companies with a perfect five star ranking.

Source: Brightlocal

The Average Review Length Has Become 65% Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

72% Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how captivating your marketing is, you still need consumer reviews. There's no way around it. Customers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your customers develops trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and rating data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

Just 6% Of Customers Don't Trust Consumer Reviews At All

According to client review stats, a massive 19% of customers always rely on online reviews and never a make a purchase without checking out reviews first.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as advice from loved ones.

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers