More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation does not impact just the clients. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Disappointed Clients Will Return To A Business

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize An Organisation

This stat is one of many that show the importance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

More Than Half Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

82% Of Customers Check Out Review Sites Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Product Or Services.

Review sites are places that people go to get the truth about a service, business or product . Since they have actually already formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other people, you manage to pick a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

The Typical Review Word Count Has Become 65% Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers go to Yelp monthly. This is as great a time as any if you have not declared your free Yelp business page.

Source: RevLocal

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores data, we found out that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center