Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

95% Of Unsatisfied Clients Will Return To A Company If A Company Manages To Solve Issues Rapidly And Effectively

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

Users Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how alluring your marketing is, you still need consumer reviews. There is no way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

A Single Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our purchasing decisions.

According to social reviews data, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of companies have exceptional and good scores. Just 5% of businesses have a rating listed below three stars.

Source: Brightlocal

Just 6% Of Customers Do Not Rely On Client Reviews At All

According to client review statistics, a whopping 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews initially.

Source: Statista

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

83% Of All Young People Were Asked To Post A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have asked 66% of all clients to submit a review on their business.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and score data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias