Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Since the huge majority of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Clients Would Likely Leave A Review If They Were Asked

More than a 35% would do it to inform others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their choice making process.

Source: Podium

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you manage to decide on a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Majority Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for services with an ideal five star rating.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

74 Percent Of Regional Companies Have At Least One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Taking a look at online scores stats, we learnt that a business needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically 2 out of 3 businesses have great and exceptional scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

15% Of People Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of prospective clients won't even think about working with a company they can't find opinions about.

Source: Statuslabs

89% Of Customers Browse A Businesses Replies To Reviews

Not only do the majority of customers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Sites.

Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

83% Of All Younger People Were Asked To Post A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to submit a review on their company.

Source: Brightlocal