Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the basic appeal of a website can only presume when it concerns trust.

Source: Review Trackers

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now understand why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

Google Accounts For 57.5 Percent Of All Reviews Across The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

70 Percent Of Customers Choose To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

83% Of All Young Buyers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did leave a review. Overall, companies have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

95% Of Dissatisfied Clients Will Go Back To A Business If A Company Makes An Effort To Solve Issues Rapidly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients fairly typically flourish, review websites help make certain of that.

Source: Statuslabs

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

89% Of Buyers Like To Read Reviews Using Their Smart Devices

Be it via an app or a mobile web browser, folks choose to read reviews on their mobile phones.

Source: Statista

Reviews Published On Twitter Can Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo