Over Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is among many that show the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for businesses with a perfect five star rating.

Source: Brightlocal

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the would-be consumers are searching for. Practically a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

More Than Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Normally, 142 million consumers visit Yelp every month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation doesn't affect simply the consumers. Potential employees also take a look at scores and read reviews.

Source: Deloitte

United States Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick an attorney or a doctor.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

83% Of All Younger Consumers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did submit a review. In general, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista