83% Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements select to take note of consumers' recommendations online.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.

Source: Capterra

15% Of Customers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of potential customers will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use An Organisation

This stat is one of lots of that show the significance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a perfect five star ranking.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or a legal representative.

Young people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the massive impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as advice from loved ones.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When consumers have to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

83% Of All Young Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read much more reviews to get an idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal