A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat clients fairly generally succeed, review websites help make certain of that.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Since the huge majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Many Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score in fact helps your overall rating.

According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

USA Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.

Source: Statista

77% Of Consumers Would Most Likely Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads choose to pay attention to consumers' suggestions online.

Source: Statuslabs

89% Of Individuals Choose To Read Reviews Using Their Smart Devices

Be it through an app or a mobile web browser, everyday people choose to read reviews on their smart phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing customers see. Still, users focus on other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Google Represents 57.5% Of All Reviews Around The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact utilize them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

83% Of All Younger Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to give a review on their business.

Source: Brightlocal