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Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Since the vast majority of consumers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Choose To Find Out About A Business By Means Of Posts And Reviews, Instead Of Ads
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a service or product.
Source: Statuslabs
73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the potential consumers are looking for. Practically a third of customers state written reviews are the only feature that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a reaction. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
Reviews Published On Twitter Can Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
77% Of Consumers Would Give A Review If They Were Asked
More than a 35% would submit a review to inform others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
The Majority Of Clients Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Usually, 142 million consumers visit Yelp on a monthly basis. This is as good a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online scores stats, we learnt that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really make use of them.
Although we now know why client reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require consumer reviews. There's no other way around it. Clients are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally 2 out of 3 businesses have excellent and awesome rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats indicate a company's reputation does not impact just the consumers. Prospective employees also look at scores and read reviews.
Source: Deloitte
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of potential consumers won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs