Only 6% Of Customers Do Not Trust Client Reviews At All

According to consumer review stats, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

89% Of Buyers Want To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile internet browser, folks choose to read reviews on their mobile phones.

Source: Statista

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Typically, 142 million consumers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

Reviews Published On Twitter Can Improve Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers honorably typically succeed, review websites help make certain of that.

Source: Statuslabs

Over Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Score

This stat is among lots of that highlight the value of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more vital than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star ranking.

Source: Brightlocal

United States Buyers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.

Source: Statista

Since They Desire To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.

Users come since they have already formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall 2 out of 3 companies have excellent and great rankings. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic popularity of a website can just go so far.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Since the huge bulk of customers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal