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Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Given that the vast bulk of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your customers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or a legal representative.
Younger people (age 18-35) are even more likely to hire an expert based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Google Represents 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is among lots of that show the value of online rankings. Now that news of client fulfillment travels this fast, keeping your clients delighted is more important than ever.
57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for organizations with a best five star score.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Check Out Some Reviews
Regardless of how enticing your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
70 Percent Of Customers Prefer To Find Out About A Business Through Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
15% Of Visitors Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of potential customers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal