Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase choices.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or an attorney.

Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers honorably generally succeed, review websites help make certain of that.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation doesn't affect just the consumers. Potential team members also look at ratings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take notice of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews stay without a reaction. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

Google Represents 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Over Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Score

This stat is one of many that highlight the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with an ideal five star rating.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now know why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

70% Of Consumers Choose To Learn About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review stats show the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center