More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Most Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

United States Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.

Source: Statista

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users describe your services or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Income

Businesses that treat customers fairly typically succeed, review websites help make certain of that.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

83% Of All Young Clients Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation doesn't affect just the clients. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

73% Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the would-be customers are searching for. Nearly a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the exact same weight as recommendations from family and friends.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million customers check out Yelp each month. If you have not declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Software Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra