61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall 2 out of 3 businesses have good and awesome ratings. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really use them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Many Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower score really helps your overall score.

According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

70% Of Consumers Choose To Find Out About A Business Via Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

Clients Might Spend 31% More With A Business That Has Great Reviews

Take note of this statistic. The better other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use An Organisation

This stat is among many that highlight the value of online ratings. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for organizations with a best five star rating.

Source: Brightlocal